Newsletter February 2021

THE FEBRUARY ISSUE
FEATURED FEATURE
Do you know about this SocialClimb feature?
Predictive Analytics Trial
We are continually working on the features we have available to you, and one we’re really excited about is our predictive analytics feature. If you haven’t tried it out yet, we’d like to make it easy for you. We are offering a three-month free trial of our predictive analytics, so you can see how it works firsthand.

You can do a lot with our predictive analytics:
  • Identify your ideal patients
  • Know where they live
  • Market your surgeons
  • Find the best location for a new practice
  • Make the best use of your marketing spend
  • Improve your patient mix with high-value patients
Give it a try and let us know if you find any additional applications, because the possibilities are endless. Watch the video below and then call your customer success representative to get started.Click the image to view the video
INDUSTRY TRENDS AND UPDATES
OrthoVirginia Improved Quality Outcomes With Online Reviews
OrthoVirginia is the largest provider of orthopedic medicine in Virginia with 30 locations and over 100 orthopedic specialists. They realized that most of their satisfied patients would not leave an online review unless prompted, so they turned to SocialClimb.

They have received over 20,000 reviews since partnering with SocialClimb, and their star rating improved from 3.95 to 4.82 stars. The feedback they receive is useful in getting a better grasp of their patient satisfaction levels, and they use it to improve quality outcomes as well. Read the full article.

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How Valuable Are Automated Patient Surveys?
Surveys are a great way to understand the patient experience and learn how to improve the care you provide. This article covers three benefits of patient surveys and talks about the survey options available with our platform.Learn more about our patient surveys.
Referral Rewards Program
We’d like to spread the word on how SocialClimb helps doctors, practices, and service lines get their online reputations in order and attract new patients. With that in mind, we’ve set up a Referral Rewards Program that rewards you for helping others.We know that many doctors don’t have the time or desire to worry about their online reputation, but you already know how valuable it is. If you know someone who would benefit from implementing our platform, let us know by filling out the form linked below. As our thank you to you, we’ll send you a $50 gift card for each of your referrals who sets up a demo.

Fill out the form.

Click the image to view the video
TopDocs
Our social media guru, Ashleigh, has started up a series of Instagram posts called TopDocs. She will be highlighting one or more doctors a month who are doing an excellent job of using SocialClimb to improve their online reputation and attract new patients. Check out spotlighted docs on Instagram at #SocialClimbTopDocs.
Dr. Richard Berger, MD, Midwest Orthopaedics at Rush
Dr. Berger focuses on hip and knee reconstruction and is an assistant professor at Rush University Medical Center. He has received a total 95 Google reviews, 149 Healthgrades reviews, 167 Vitals reviews, 49 Facebook reviews, and 34 RateMDs reviews. That’s a total of 494 reviews just in those five platforms. Way to go Dr. Berger!


Dr. Gautham Gondi, MD, OrthoVirginia
Dr. Gondi specializes in foot and ankle surgery as well as outpatient, minimally invasive hip and knee replacements. He has received a total of 104 Google reviews, 80 Healthgrades reviews, and 80 Vitals reviews, with an average star rating across those three platforms of 4.8 stars. Keep up the excellent work Dr. Gondi!


Dr. Julious Smith, III, MD, OrthoVirginia
Dr. Smith specializes in knee and shoulder orthopedic care as well as sports medicine. He has received 83 Google reviews, 97 Healthgrades reviews, and 32 Vitals reviews so far. Out of his 83 Google reviews, 82 of them a re five-star reviews, giving him an average rating of 5 stars on Google. Your reputation is in great shape Dr. Smith!


Dr. Matthew H. Walker, MD, OrthoVirginia
Dr. Walker focuses on shoulder and elbow surgery and orthopedic fractures care. He has received 35 Google reviews, 102 Healthgrades reviews, and 32 Vitals reviews to date. His average star rating across those three platforms is 4.9 stars, and all of his Google reviews are five stars. Way to provide top-notch care Dr. Walker!

Don’t Miss Our Latest Blog Posts
The SocialClimb Story
Have you heard the story behind SocialClimb? It all started when Ty Allen, cofounder, experienced a traumatic injury several years ago.
KEEP UP WITH SOCIALCLIMB
Recent Events
AHA Rural Health Care Leadership Conference, February 17 – 18
Virtual Event
Thanks to those who joined us at our pre-conference table discussion on February 12. We hope you enjoyed the conference as much as we did.

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Upcoming Events

Therapy Services Meeting 2021, May 19 – 20
Washington D.C.

It will be great to go back to in-person conferences as our nation heals from the pandemic. See you in Washington D.C.!

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Hawaiian Eye & Retina 2021, May 8 – 14
Maui, HI
Have you started your countdown yet for the Hawaiian Eye and Retina 2021 conference in Maui? We have. Stop by our booth at the conference and say hello! 
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