Cancer | 9 Physicians | 3 Locations in Missouri

How Missouri Cancer Associates Increased Reviews with Automated Patient Reviews and Surveys

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“Before SocialClimb, we didn’t have many reviews. Now we have more than doubled the number of reviews we receive every month from Google and Facebook, and we have an almost perfect five-star rating. This certainly helps our future patients know they’ll be in good hands.”

Debbie BarnesMCA executive director
Problem

Missouri Cancer Associates had very few Google reviews, and their online presence did not accurately represent the excellent level of care they provide. 

Solution

They Implemented SocialClimb’s online review management system and patient satisfaction surveys to boost their reputation and improve their online presence.

480%

Increase in Monthly Facebook Reviews

1,220%

Increase in Monthly Google Reviews

4.81

Average Score in Patient Satisfaction Surveys