July 15, 2024 Release It’s important to SocialClimb that we make our customers aware of the improvements and innovations we are continually pursuing to bring value to you and your patients. Ask your customer success rep about any of the following. Reporting Improvements We’ve added new information to the audience reports: The first addition is that we have added estimated revenue to the report. Estimated revenue from appointments that are covered by overarching, location, or…

It’s important to SocialClimb that we make our customers aware of the improvements and innovations we are continually pursuing to bring value to you and your patients. Ask your customer success rep about any of the following. Audience Report We’ve added a new report to allow the comparison of performance across audiences. This unlocks additional insights, such as: Is an audience that saw FB ads and received a postcard more likely to become patients than…

It’s important to SocialClimb that we make our customers aware of the improvements and innovations we are continually pursuing to bring value to you and your patients. Ask your customer success rep about any of the following. SQLAlchemy Update The product team this time around has been busy swapping the engine of SocialClimb (SQLAlchemy) to a newer version so that we continue to operate safely and efficiently.  Reporting Flexibility We’ve also created several additional custom…

It’s important to SocialClimb that we make our customers aware of the improvements and innovations we are continually pursuing to bring value to you and your patients. Ask your customer success rep about any of the following. Marketing Campaign Tracking In this release customers can better control how they track appointments that came from campaign marketing efforts. This involved allowing patient review invite rules to be assigned to an integrated connection (like a customer’s PMS/EMR). …

To offer enhanced insight into our customers’ marketing performance, we have added reporting features during this release. We also continue to improve the tracking capabilities for our application.  Marketing Campaign Tracking Prior to this release, separate tracking numbers were needed to assign call tracking numbers to external ad campaigns. This process has been simplified and customers now have the ability to tie call tracking numbers and external ad campaigns together. This improves marketing campaign tracking…

Our latest release focuses on providing even more comprehensive insights into marketing campaign performance and empowering customers with actionable data. We've introduced additional reporting features, including direct links to the Conversions and Appointments Reports from various sections. This update impacted the Business Listing Insights Report, and customers now have the ability to change the attribution modeling as a result. This provides the opportunity to better understand how business listings are driving leads. Reporting capabilities have…

In this release, we've adjusted the application’s navigation to focus on the value of our customers’ marketing efforts. A new section titled Marketing Insights has been added to the navigation, which contains the Marketing Report, the Appointments Report, and the Conversions Report, along with Ad Campaign Insights and Business Profile Insights. These adjustments offer a comprehensive view of marketing performance. In line with our commitment to empowering informed marketing decisions, customers now have the ability…

The SocialClimb application continues to evolve to better serve our customers, offering enhanced insights into marketing performance and improved management capabilities. In this release, we've focused on providing a more comprehensive view of campaign performance. Reporting capabilities have been expanded in the application, introducing additional insights into ad campaign performance. The Campaign Report, originally limited to data collected from our Boost feature, now offers a holistic view of campaign effectiveness by also collecting metrics from…

SocialClimb’s latest release represents a significant step forward in empowering our customers to better optimize their marketing efforts. Reporting structures are now unified in a way that allows for high-level analysis of marketing performance, along with options to view comprehensive details. Key features include enhancements to appointment reporting, allowing for more accurate attribution of appointments to specific marketing touches. This ties cost and conversions directly to the appointment in a way that guides better decision-making.…

Recent updates to the SocialClimb application focus on enhancing marketing performance understanding, data integration, predictive modeling, and overall usability. We have made the following improvements to provide our customers with a direct understanding of their marketing effectiveness. An Appointment Report is now available on the application that tracks appointments and shows how they can be attributed to marketing activities. New data has also been added to show how many marketing touches on average lead to…