To help our customers better understand how their marketing performs, we’ve added the ability to show data from external sources in our application. This will improve our customers’ ability to get a more complete picture of the impact of all their marketing activities. Surveys provide customers with important insights into their patients’ treatment experiences. They can leverage these insights to refine both the care they provide and messaging for their marketing campaigns. The SocialClimb survey…

We’ve incorporated the ability to display data from external sources within our application, enabling our customers to gain a more comprehensive view of their marketing activities. This empowers them to assess the performance of their marketing efforts more effectively, helping further inform their decisions on resource allocation and marketing strategy. We've also enhanced integrations, message configuration, predictive analytics, reporting, and account management to ensure our application seamlessly integrates with customer data, manages messaging efficiently, and…

We’ve enhanced Google Business Profile (GBP) management to help our customers maximize their online presence. Several improvements have been made in this area, including better handling of services on GBPs. Support has also been added for Google Suggested Edits on these services, making it easier for users to approve suggested edits and ensure that the services on their GBPs accurately reflect the type of care they provide. Another quarterly update has taken place with our…

The latest release of our platform introduces transformative features that significantly enhance the value delivered to healthcare organizations seeking to optimize their marketing strategies. A key highlight is the implementation of advanced Conversion Tracking capabilities. By providing a comprehensive view of marketing campaign performance, users can now assess the effectiveness of their tactics with a focus on estimated revenue and Return on Ad Spend (ROAS). This enables informed decision-making at various levels, from account-wide estimates…

Call Tracking has undergone significant enhancements to provide customers with deeper insights into their call performance. Additional filters on the Call Report enable more detailed analysis based on channels, sources, and campaigns, which allows SocialClimb customers to further refine their marketing efforts. Predictive Patient Targeting introduces versatility with the addition of 6x9 postcards and a template option for custom design. Helper templates guide users during image uploads, ensuring adherence to size requirements. These updates provide…

Recent updates to our digital ad tool streamline the implementation process, enhancing user experience and ensuring a smooth journey with ad campaign creation. We’ve also simplified the steps for connecting Google Business Profiles and verifying websites, providing an easier setup experience. These updates mean that users can take more of these actions from within the SocialClimb application instead of having to navigate to other sites. The application's management features have been refined, addressing profile verification…