Release Notes

See the latest updates to the SocialClimb platform! We’re continually updating our platform to stay ahead of the curve and make important improvements. Check back here for our updates and to keep up with our latest innovations.

Release Notes 05/15/2024

It’s important to SocialClimb that we make our customers aware of the improvements and innovations we are continually pursuing to bring value to you and your patients. Ask your customer success rep about any of the following. Marketing Campaign Tracking In this release customers can better control how they track appointments that came from campaign marketing efforts. This involved allowing patient review invite rules to be assigned to an integrated connection (like a customer’s PMS/EMR). …
May 15, 2024

Release Notes 4/23/2024

To offer enhanced insight into our customers’ marketing performance, we have added reporting features during this release. We also continue to improve the tracking capabilities for our application.  Marketing Campaign Tracking Prior to this release, separate tracking numbers were needed to assign call tracking numbers to external ad campaigns. This process has been simplified and customers now have the ability to tie call tracking numbers and external ad campaigns together. This improves marketing campaign tracking…
April 24, 2024

Release Notes 4/2/2024

Our latest release focuses on providing even more comprehensive insights into marketing campaign performance and empowering customers with actionable data. We've introduced additional reporting features, including direct links to the Conversions and Appointments Reports from various sections. This update impacted the Business Listing Insights Report, and customers now have the ability to change the attribution modeling as a result. This provides the opportunity to better understand how business listings are driving leads. Reporting capabilities have…
April 2, 2024

Release Notes 3/12/24

In this release, we've adjusted the application’s navigation to focus on the value of our customers’ marketing efforts. A new section titled Marketing Insights has been added to the navigation, which contains the Marketing Report, the Appointments Report, and the Conversions Report, along with Ad Campaign Insights and Business Profile Insights. These adjustments offer a comprehensive view of marketing performance. In line with our commitment to empowering informed marketing decisions, customers now have the ability…
March 12, 2024

Release Notes 2/21/24

The SocialClimb application continues to evolve to better serve our customers, offering enhanced insights into marketing performance and improved management capabilities. In this release, we've focused on providing a more comprehensive view of campaign performance. Reporting capabilities have been expanded in the application, introducing additional insights into ad campaign performance. The Campaign Report, originally limited to data collected from our Boost feature, now offers a holistic view of campaign effectiveness by also collecting metrics from…
February 21, 2024

Release Notes 1/30/24

SocialClimb’s latest release represents a significant step forward in empowering our customers to better optimize their marketing efforts. Reporting structures are now unified in a way that allows for high-level analysis of marketing performance, along with options to view comprehensive details. Key features include enhancements to appointment reporting, allowing for more accurate attribution of appointments to specific marketing touches. This ties cost and conversions directly to the appointment in a way that guides better decision-making.…
January 30, 2024

Release Notes 1/9/24

Recent updates to the SocialClimb application focus on enhancing marketing performance understanding, data integration, predictive modeling, and overall usability. We have made the following improvements to provide our customers with a direct understanding of their marketing effectiveness. An Appointment Report is now available on the application that tracks appointments and shows how they can be attributed to marketing activities. New data has also been added to show how many marketing touches on average lead to…
January 9, 2024

Improvements 12/5/23

In our latest release, we've significantly enhanced our marketing analytics capabilities to empower customers with comprehensive insights. By expanding data integration sources, we offer a more thorough understanding of campaign performance. Notably, we've introduced the option to link external Facebook Ad accounts, allowing for detailed reporting on key metrics such as clicks and links, which provides a powerful tool for assessing the effectiveness of Facebook Ads. Moreover, we've integrated Predictive Touches into the Marketing Report,…
December 5, 2023

Improvements 11/14/23

To help our customers better understand how their marketing performs, we’ve added the ability to show data from external sources in our application. This will improve our customers’ ability to get a more complete picture of the impact of all their marketing activities. Surveys provide customers with important insights into their patients’ treatment experiences. They can leverage these insights to refine both the care they provide and messaging for their marketing campaigns. The SocialClimb survey…
November 21, 2023

Improvements 10/17/23

We’ve incorporated the ability to display data from external sources within our application, enabling our customers to gain a more comprehensive view of their marketing activities. This empowers them to assess the performance of their marketing efforts more effectively, helping further inform their decisions on resource allocation and marketing strategy. We've also enhanced integrations, message configuration, predictive analytics, reporting, and account management to ensure our application seamlessly integrates with customer data, manages messaging efficiently, and…
October 17, 2023