As a professional in the healthcare industry, you understand the basics of patient feedback – monitoring reviews, tracking satisfaction scores, and managing online reputation. But beneath these obvious applications lies…

Instructions: Ready to test your healthcare marketing superpowers? Grab your marketing cape and select the answer that best captures the true essence of patient-centered marketing. No medical degree required—just bring…

Let’s be honest: no medical practice wants to see a one-star review pop up online. But what if we told you that those seemingly painful patient comments could actually be…

In the intricate landscape of modern healthcare, there exists a profound yet often overlooked resource that has the potential to revolutionize care: the authentic, unfiltered voice of the patient. Patient…

As we find ourselves midway through March 2025, it’s hard to believe that five years have passed since the COVID-19 pandemic dramatically altered our world. Anyone who’s watched the healthcare…

Growing a healthcare organization presents unique challenges for practice administrators, marketers, and business development professionals. The difficulty lies not only in the growth process itself, but in recognizing when to…

Healthcare marketers face unique challenges: identifying high-value patients, navigating strict privacy regulations, and demonstrating clear ROI on marketing spend. Enter machine learning (ML) – a technological advancement revolutionizing how healthcare…

The healthcare industry is witnessing an unprecedented transformation as retail behemoths and nimble startups vie for market dominance. On one side, consumer-centric giants like Amazon and Walmart are leveraging their…

Despite claims that print marketing is dead, our mailboxes continue to get stuffed with promotional postcards daily. While we all know that digital marketing dominates modern strategy, direct mail—particularly postcards—still…

Patient feedback isn’t just about satisfaction scores—it’s a crucial tool for practice growth and improvement. While 80% of organizations believe they deliver “superior” experiences, only 8% of their customers agree….

Healthcare organizations invest millions in cutting-edge medical technology to provide the best possible patient care. Yet when it comes to marketing, many still rely on outdated approaches that fail to…