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Patient Survey System

Understand the patient experience through their eyes by sending surveys. Using practice improvement and measurement tools to improve quality outcomes through patient feedback is a critical component of patient-centered care.

Automated Surveys

Our platform sends surveys to patients by text or email and compiles the results into easy-to-read reports. You'll receive instant feedback and response rates of 26% to 30% on average using our patient online survey system.

survey invitation

Patient satisfaction surveys

We offer CAHPS and fully customizable surveys with nationally benchmarked survey questions.

Patient-Reported Outcomes (PRO) surveys

Choose from HOOS Jr., KOOS Jr., ASES, or others, or create your own according to your needs.

Net Promoter Score (NPS) surveys

Tap into patient sentiment and identify unsatisfied patients with our fully customizable NPS surveys.

Customized reports

Customize your survey reports to highlight info on providers, locations, subspecialties, individual questions, and more.

Benchmarking

See survey results in comparison with your doctors, SocialClimb customers, and national benchmarks through AAOE Empower.

See how SocialClimb helps you grow.

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Read "How Valuable Are Automated Patient Surveys?"

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See how reviews can grow your practice.