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Quiz: How Well Do You Understand Patient-Centric Marketing?

Instructions: Ready to test your healthcare marketing superpowers? Grab your marketing cape and select the answer that best captures the true essence of patient-centered marketing. No medical degree required—just bring…

From Complaints to Opportunities: Turning Patient Feedback into Practice Growth

Let’s be honest: no medical practice wants to see a one-star review pop up online. But what if we told you that those seemingly painful patient comments could actually be…

Leveraging Patient Surveys for Practice Improvement

Patient feedback isn’t just about satisfaction scores—it’s a crucial tool for practice growth and improvement. While 80% of organizations believe they deliver “superior” experiences, only 8% of their customers agree….

Beyond Star Ratings: Creating a Review Strategy That Builds Trust

The Evolution of Healthcare Reviews: From Word-of-Mouth to Digital Trust In today’s digital-first healthcare landscape, your online reputation is often a patient’s first impression of your practice. While star ratings…

Reputation Management for Healthcare Investors: Scaling Your Operations

Investing in healthcare businesses is no small feat. As a private equity investor, you’re not just putting your money into a business—you’re investing in the well-being of communities, the reputations…

Addressing Cost Analytics in Healthcare Marketing: Importance, Benefits & Best Practices

Be honest: how often have you decided to cut down on marketing costs because you couldn’t prove that the investment is worth it?  Understanding and optimizing marketing efforts is crucial…

Marketing in an economic downturn

The Importance of Healthcare Marketing in an Economic Downturn

The Importance of Healthcare Marketing in an Economic Downturn These past couple of years have been the equivalent of the world’s largest roller coaster for businesses everywhere — and the…

How to Successfully Apply the 5 P’s of Marketing to Healthcare

When it comes to marketing concepts, the 5P’s of marketing are oldies but goodies. Let’s revisit the famous concept coined back in the 1950s in an exploration of how it…

Managing Your Healthcare Clients’ Reputation: Optimize for Efficiency through Automation

As marketers, we tirelessly advocate for healthcare clients to prioritize their online reputation. Online reviews are the user-generated cornerstone of healthcare marketing, and as such, they require a strategic growth…

Healthcare Marketing Agencies: How to Prevent Churn in Healthcare Clients by Attracting High-Value Patients

In healthcare marketing, targeting the right audience isn’t just about precision—you often find yourself in the whirlwind of HIPAA and patient privacy (PHI) issues. As marketers, we strive to deliver…

Power of Personalized Patient Retention Marketing

Is it challenging for you to establish a genuine connection with your patients?  Here are some eye-opening facts showing that the personal touch is more important than ever: 80% of…

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