It’s important to SocialClimb that we make our customers aware of the improvements and innovations we are continually pursuing to bring value to you and your patients. Ask your customer success rep about any of the following.
Marketing Campaign Tracking
In this release customers can better control how they track appointments that came from campaign marketing efforts. This involved allowing patient review invite rules to be assigned to an integrated connection (like a customer’s PMS/EMR).
Predictive Audience Targeting
New predictive models are here! Our predictive targeting tool is getting better all the time. Now you can be even more precise in which patients you are targeting. Log in or connect with your customer success rep to check them out. Here’s a short list:
Pain Management – Any Pain Management
Pain Management – Back Pain
Pain Management – Joint Pain
Pain Management – Chronic Pain
Orthopedics – Osteoporosis
Orthopedics – Rotator Cuff Tear
Orthopedics – Shoulder Lesions
Orthopedics – Spinal Deformities
Orthopedics – Spinal Stenosis
Orthopedics – Cervical Disc Disorders
Orthopedics – Intervertebral Disc Disorders
Orthopedics – Trigger Finger
Orthopedics – Hip Bursitis
Orthopedics – Bursitis
You’ll also notice we’ve added a new Pain Management category to this tool to expand how we serve different service line customers.
Usability
UX/UI: We have made some updates to the color of charts and other graphical displays throughout the app to standardize them.
Profiles update: We have also removed non-valid Google profiles from the application to avoid confusion.
Survey scoring: We have updated our global scoring methods for HOOS and KOOS surveys to keep up with industry changes.
New API: We’ve added a new Location Group API so Location Group information can be retrieved by any client that needs it.
We’ve only touched on a few major updates here. Contact your representative or log in to the application to learn more.
