Newsletter March 2021

THE MARCH ISSUE
FEATURED FEATURE
Do you know about this SocialClimb feature?
Demographics
Are you meeting all your patients’ needs? Healthcare challenges and expectations may differ according to age, gender, race, or other demographics. Our new Demographics feature lets you see review and survey results across the following populations:  
  • Postal code
  • Gender
  • Language preference
  • Ethnicity
  • Race
Demographics Report
You may be surprised to find that you’re hitting the mark for one group but not another, and the power of knowing means you can make adjustments that would greatly benefit your patients. 
Reach out to your customer satisfaction representative if you’d like to turn on your Demographics, and they’ll help you get started gathering data that will allow you to meet the needs of your patients and deliver equitable care in underserved communities.
INDUSTRY TRENDS AND UPDATES
Three Ways to Leverage Predictive Analytics in Healthcare Marketing
Ty Allen has recently been published in Forbes. In the article he discusses how predictive analytics is transforming healthcare marketingand with access on our platform, you are in the forefront of that transformation. The article highlights the power of captured data to help medical practices grow in the following ways: 
  • Identifying high-value patients. 
  • Sending targeting ads.
  • Optimizing the marketing spend.

Read more.​​​

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How Demographics Can Measure Equity of Care for Diverse Client Groups
This article dives deep into our new Demographics feature, taking a close look at how to use it and providing ideas for practical application of the tool. Our integration with your patient management systems allows our platform to create reports filtered by demographic populations so you can gain statistically sound insight into patient experience. With this understanding, you can address problems, set goals, and track improvement to ensure you’re meeting the needs of all your patients. 

Read the full article.

TopDocs

Our social media guru, Ashleigh, has started up a series of Instagram posts called TopDocs. She will be highlighting one or more doctors a month who are doing an excellent job of using SocialClimb to improve their online reputation and attract new patients. Check out spotlighted docs on Instagram at #SocialClimbTopDocs.

Dr. David Q. Sun, MD, KSF Orthopaedic Center

Dr. Sun specializes in adult joint reconstruction and general orthopedics. He values the physician-patient relationship and comes up with a personalized treatment plan with each of his patients. He has earned an impressive five-star average rating on both Google and Facebook. Great work Dr. Sun!

Meet Our New Team Members

Taylor Ehat, our new UX designer for product development, is excited to help make our platform the best it can be. He brings 10 years of experience in UX design and loves focusing his efforts on the needs of the user. Previous to working in UX, he spent several years in marketing and graphic design as well as web design. Taylor loves sports, especially baseball and golf. He also loves to travel and is an accomplished photographer.

We’re happy to welcome Brayden Solomon to our sales team. He has spent his entire career in sales and has experience in the solar industry, advertising, patient communication software, and digital marketing. His hobbies include playing video games, watching and participating in sports, and watching movies. Braden and his wife, Lauren, live in Herriman, Utah, where they enjoy beautiful mountain views and quick access to the wonders of outdoor life. 

Mike Woolf joins the development team at SocialClimb as a senior software engineer. He started programming basic websites in 1999 and has since worked in IT for most of his career, gaining experience in everything IT from tech support to systems administration to full-stack engineering. He spent the last eight years building enterprise shipping solutions and working with worldwide carriers like DHL, FedEx, UPS, and USPS. He looks forward to bringing his expertise to the team and helping SocialClimb grow as a technological leader in the industry. 

Don’t Miss Our Latest Blog Posts
Dr. Mitch Loves Surveys
Dr. Mitch collects surveys that allow him to understand patient satisfaction levels and see trends that can transform his entire practice. 

KEEP UP WITH SOCIALCLIMB

Upcoming Events

Hawaiian Eye & Retina 2021, May 8 – 14
Maui, HI

We can’t wait to meet up at the Hawaiian Eye & Retina event in Maui in a couple of months. It will be great to see everyone in person once again. 

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OrthopedicsToday Hawaii, May 30 – June 3
Maui, HI
Come by our booth at the OrthopedicsToday Hawaii conference in beautiful Maui. We’re excited to meet with you in person once again. 
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