Newsletter May 2019

THE MAY ISSUE
FEATURED FEATURE
(Have you checked out this SocialClimb feature yet?)
Google Questions
Google recently introduced a new section to GMB listings called Questions and Answers. This new feature has a lot of implications (both positive and negative) on your GMB visibility. Our Guide to Google’s GMB Questions and Answers Feature for Medical Practices , gives you all the details you need to successfully manage GMB Questions as a medical practice, but don’t get overwhelmed!
Just like SocialClimb helps you manage reviews, our new “Questions” feature can help you manage questions and their responses. Check out the “Questions” section under the “Google My Business” tab in SocialClimb to start managing your Question and Answers sections today. As always, feel free to reach out with any questions, we’re happy to help!
INDUSTRY TRENDS AND UPDATES
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Good news for SocialClimb users:
Google’s New Q&A Feature
We weren’t kidding, Q&A has some huge implications for medical practices. For tips on how to manage your GMB Questions specifically as a medical practice check out the article. We promise it’s worth your time.
CUSTOMER HIGHLIGHT
OrthoCarolina
OrthoCarolina’s social media reviews did not match the quality of care they deliver and real-world reputation they had earned. Known for a high standard of care and great patient experiences, OC needed to embrace the social media reviews world. See case study
GET TO KNOW US
Customer Success Team
Jared Blake
Jared has spent the last 15 years in a variety of technical and customer-facing roles with multiple software companies. He specializes in making complex technical integrations simple and straightforward. He graduated from BYU with a degree in Computer Science. Jared enjoys traveling, both for work and pleasure, and is always happy to get on a plane to make a customer successful.
Jordan Barrett
Jordan is a process-driven, people person with a love for healthcare and technology—enter SocialClimb. Jordan received a BS in Public Health from Brigham Young University, and recently graduated with a master’s degree in Healthcare Administration from the University of Utah. Jordan enjoys spending time with his wife and their one-year-old daughter. When not in the office, Jordan can be found in a mountain stream with his fly rod.
Lauren Allen Murphy
Lauren is passionate about service, women’s issues, art, tennis and family. She tries to make the world a better place, which is why she loves working at SocialClimb. Service and human connection are what drive her to succeed. She recently graduated from Brigham Young University with a BA in History. Lauren is married and has no kids.
PRESENTING DR. MITCH
Everyone’s favorite Egomaniacal doctor has a message just for you!
KEEP UP WITH SOCIALCLIMB:
Events Attended this Month
2019 AAOE Annual Conference May 5-8
The AAOE event was a huge success. We enjoyed meeting everyone who came to the booth and attended our events. Our reveal of our new Boost feature got a great response. We can’t wait to implement Boost for more of our customers.
ASCRS-ASOA Annual Meeting May 3-7
We are grateful to ASCRS-ASOA for allowing us to be a part of their event. Our booth was a big success, as was our new Ophthalmologist Dr. Mitch video. A big thanks to everyone who participated.
Upcoming Events
OrthoConnect Annual Meeting June 6-8
SocialClimb is a sponsor of OrthoConnect’s 2019 Annual Meeting. We will be exhibiting at the event. Stop by our booth to catch the latest scoop on all things SocialClimb and to pick up some free swag.
SocialClime
901 Mopac Expressway South
Building 1, Suite 300
Austin, TX 78746
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