Newsletter October 2019

 

 

THE OCTOBER ISSUE

 

 

 

FEATURED FEATURE

Do you know about this new SocialClimb feature?

 

 

Provider Impact Report

 

SocialClimb recently added a new report type to our system after many requests from customers. The new Provider Impact Report is helpful for comparing a Provider’s
personal progress with their reputation using two different snapshots in time. Providers reputations are broken down by the different platforms they have listings on, with a separate entry for each listing like Dr. Body below.

 

 

The first column shows Dr. Body’s total ranking as of May 1, 2019. The top number represents his total listing score at that time while the number in parentheses
shows how many reviews he had at that point. The last column does the same but for the second date selected. The middle New Ratings

section highlights the difference between the two, making it easy to see how much of an impact SocialClimb has had on that particular listing over a period of time.

 

As with all of our other reports in SocialClimb, you can filter your results to different providers, groups, and time periods. You can access this report under
the Reports tab in SocialClimb

. We also have a location based counterpart to this report that can be found in the Reports section of SocialClimb. It’s called the Location Impact Report. I
f you have any questions or need help pulling a report, contact your Customer Success Manager.

 

We’re thankful to our customers that have helped us develop this report. We rely on your feedback to continue to make our product better every day. We hope we are
able to add value for many of you with this new report.

 

 

 

 

 

INDUSTRY TRENDS AND UPDATES

 

 

Press Release

 

SocialClimb was proud to sponsor the 2019 AOC Annual Meeting held in Boston, MA. Ty Allen, SocialClimb’s CEO, presented at the Annual Meeting. His breakout session
with Johns Hopkins Orthopaedics Chief Administrative Officer, Colin Semper was a huge hit at the conference. Learn more about their presentation
here.

 

 

How to Prevent your GMB Listings from Getting Hijacked

Google My Business has had some recent problems with hijacked Google My Business listings. Learn more about how to protect yourself from hijackers
here
to keep your practice and providers safe from scams and misinformation.

 

 

 

 

 

PRESENTING DR. MITCH

 

 

 

 

 

Did you know SocialClimb has a robust survey invitation system that can work in tandem with asking your patients for reviews?
Learn all about it from Dr. Mitch! If you’re interested in using our survey system at no extra cost, contact your Customer Success Manager.

 

 

 

KEEP UP WITH SOCIALCLIMB:

 

 

Events Attended this Month

 

 

 

 

Boston AOC Event October 1-3

 

SocialClimb was grateful for the opportunity to both sponsor and present at this year’s annual AOC conference. The conference was a huge hit, and we were glad we
were able to take part

. Our biggest highlight was when our CEO, Ty Allen, co-presented at the conference with Johns Hopkins’ Colin Semper to share some really interesting results. Check out more about
their presentation in the Industry Trends and Updates section.

 

Reliable IT Summit Oct 16-18

 

Thanks to everyone who made it to the Reliable IT event this past week. We enjoyed getting to know some new faces and crossing paths with some of our favorite customers.
We look forward to working with many of you in the future.

 

Upcoming Events

 

Breg Annual Customer Conference Oct 27-29

 

Look for our presentations at the upcoming Breg Annual Customer Conference hosted at the Laguna Cliffs Marriott Resort and Spa in Dana Point, California, at the
end of the month. We’d love to connect with you if you’re there, so come say hi!

 

 

SocialClimb

901 Mopac Expressway South

Building 1, Suite 300

Austin, TX 78746