Latest Stories

The Enduring Impact of Postcard Marketing in Healthcare

Despite claims that print marketing is dead, our mailboxes continue to get stuffed with promotional postcards daily. While we all know that digital marketing dominates modern strategy, direct mail—particularly postcards—still…

Leveraging Patient Surveys for Practice Improvement

Patient feedback isn’t just about satisfaction scores—it’s a crucial tool for practice growth and improvement. While 80% of organizations believe they deliver “superior” experiences, only 8% of their customers agree….

Why Data-Driven Healthcare Marketing is No Longer Optional

Healthcare organizations invest millions in cutting-edge medical technology to provide the best possible patient care. Yet when it comes to marketing, many still rely on outdated approaches that fail to…

Understanding Patient Lifetime Value: A Guide for Medical Practices

As healthcare becomes increasingly patient-centric, understanding the financial dynamics of your practice goes beyond simply tracking daily appointments and procedures. One of the most crucial metrics that often gets overlooked…

Beyond Star Ratings: Creating a Review Strategy That Builds Trust

The Evolution of Healthcare Reviews: From Word-of-Mouth to Digital Trust In today’s digital-first healthcare landscape, your online reputation is often a patient’s first impression of your practice. While star ratings…

Healthcare Marketing Resolutions for 2025: Transforming Patient Acquisition in the Digital Age

As we begin 2025, the healthcare marketing landscape continues to evolve at an unprecedented pace. The era of traditional, one-size-fits-all marketing approaches has definitively ended. Consequently, today’s successful medical practices…

Reputation Management for Healthcare Investors: Scaling Your Operations

Investing in healthcare businesses is no small feat. As a private equity investor, you’re not just putting your money into a business—you’re investing in the well-being of communities, the reputations…

Patient Journey Mapping: A How-to Guide for Healthcare Businesses

Hoping to improve patient experiences and apply a patient-centric marketing approach? Understanding the patient journey is crucial to achieving your goals. Patient journey mapping is a powerful tool that ultimately…

When HIPAA Met the Internet: A Courtroom Drama Unfolds

Ah, the internet—where you can search for everything from cat memes to the symptoms of a mysterious rash that definitely doesn’t mean you’re dying (probably). But what happens when hospitals…

Overcoming Patient Acquisition Challenges in Healthcare

We have a lot of ground to cover today as we plan to provide solutions to your burning problems, so let’s get right into it: we talked to a critical…

Healthcare TikTok Digest: What We Love & How You Can Copy It

My day has been great—thanks for asking—because I got to scroll TikTok on the clock on my quest to uncover great healthcare content that keeps people engaged and works wonders…

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