If you’re a healthcare leader, you’ve probably heard the pitch: value-based care is the future. CMS (Centers for Medicare & Medicaid Services) wants all Medicare beneficiaries in value-based arrangements by…

Healthcare finance teams spend countless hours analyzing service line profitability. They track supply costs for radiology. Measure nursing hours per patient day in med-surg. Scrutinize lab test volumes and emergency…

Amazon Web Services experienced a major outage last Monday, taking down everything from social media platforms to banking apps and airline reservation systems. For most people, it was an inconvenience….

Healthcare organizations are finally starting to see some relief after years of margin pressure. Hospitals reached a median operating margin of 4.9% in 2024, a significant improvement from 2023. Yet…

Marketing teams in healthcare have always wrestled with the challenge of reaching the right patients at the right time. Budgets are tight. Expectations for growth and measurable ROI run high….

Why Your Most Profitable Service Lines Are Probably Undermarketed Healthcare marketing budgets tend to follow a simple logic: promote what’s busy. The highest-volume service lines get the biggest marketing investments….

Marketing leaders at academic medical centers often face a recurring frustration: their most credentialed physicians are also the least likely to engage with marketing efforts. That reluctance carries real costs….

Most healthcare marketing teams are drowning in data, but most of it tells them very little about what actually drives patient decisions. Patient acquisition reports, campaign performance dashboards, and market…

Most healthcare marketing strategies are built for single locations. They assume unified messaging, consistent patient experiences, and straightforward decision-making processes. But when you’re responsible for marketing across multiple hospitals, ambulatory…

Healthcare marketing teams often find themselves in a seemingly impossible position. Leadership demands growth, patients expect better experiences, and meanwhile, compliance requirements seem to change every few months. HIPAA updates,…

Healthcare marketing teams face a peculiar challenge. They can tell you exactly how much they spent to acquire each new patient, which campaigns performed best, and how many appointments were…