Health systems across the country are changing how they approach growth. The traditional model of expanding through acute care facilities is giving way to a new reality where ambulatory care…

Picture this: your healthcare organization is like a bucket with a slow leak. You’re constantly pouring in new patients through marketing campaigns, referral programs, and community outreach efforts, but at…

The healthcare landscape has been drastically transformed by telehealth adoption, and the numbers tell a compelling story. The global telehealth market has experienced explosive growth, with projections showing the market…

Healthcare leaders often operate under a simple assumption: more patients equals more revenue, which should translate to more profit. It’s a logical marketing strategy that drives countless campaigns, expansion efforts,…

The healthcare marketing landscape is evolving at breakneck speed, and staying ahead of the curve requires continuous learning and fresh perspectives. Fortunately, a wealth of knowledge is available right at…

Healthcare is facing a feedback crisis, and it’s not what you might think. Patients aren’t unwilling to share their thoughts about their care experiences—quite the opposite, actually. According to research,…

Healthcare organizations today have an unprecedented opportunity to differentiate themselves and drive sustainable growth through exceptional patient experiences. While industry-wide challenges exist, forward-thinking organizations are turning these pain points into…

Over the past few years, patient experience has evolved into a critical focus that directly impacts both clinical outcomes and organizational growth. Recent research reveals compelling evidence that healthcare organizations...

Healthcare generates more than 30% of the world’s data, but only 3% of it is utilized to solve problems. Too many organizations collect patient feedback only to let it gather…

“How do we stack up against other organizations?” It’s probably one of the most common questions healthcare leaders ask when reviewing their patient experience metrics. And it’s a perfectly natural…

Healthcare marketing professionals face a unique challenge: creating campaigns and materials that actually resonate with diverse patient populations while still ensuring accessibility for everyone. Because patients now have more choices…