Remember the report cards of your elementary school days? Sometimes they showed exactly the good grades we expected. Sometimes they pleasantly surprised us with the good news they carried. And…

Ninety-three percent of all buying decisions begin with an online search. We’ve all participated in this online search phenomenon. Despite the thousands of hits vying for our attention, we’re not…

We are often asked if using an iPad in the office to collect patient feedback and reviews is a good idea. While SocialClimb can be used to deliver patient experiences…

As medical practices begin getting the high volume of reviews SocialClimb delivers, we are often asked for strategies and best practice for Service Recovery opportunities. Here is a summary of…

Marketing is complex. With so many options, and not a lot of time – Orthopedic practices can easily become overwhelmed. Daniel Goldberg of Gold Medical Marketing does a wonderful job…

SocialClime recently met up with a digital marketer who used to work for an organization that had a billion dollars in assets and marketing budgets that reflected it. The sad part is, this company’s reputation was horrible. We were curious how a company with so much accumulated value and sales, was perceived so poorly. He revealed some very interesting insights that we had to share with you.

If you have a solid marketing department or someone in charge of marketing who knows what they are doing, the topic of positive online reviews has come up more than…

We are often asked by customers just starting to use SocialClime what are good rates for getting public social reviews from their customers. That is not an easy question to…

Our major practice customers know that health care is yet another service where the customers demands  to understand what they are buying before they buy. It can be called the ‘consumerization’ of…

At SocialClimb, we believe that service businesses of all sort live and die on what customers feel. Helping service businesses become customer centric is our passion. Occasionally we have businesses…

Reviews from patients enable a virtuous cycle that can lift an entire practice. While most practices choose to implement SocialClimb to achieve marketing objectives, nearly all find that their operations team…